Terms & Conditions
- Definitions
“We” or “Us” or the “Owner” mean the owner/s of Chalet Marie Blanche during the Rental
Period.
“You” or “Signatory” The person named on the booking form as Party Leader and who
signs the booking form and take singular responsibility for himself and the Party Guests names in the Booking Form for the entire Rental Period.
“Chalet Marie Blanche” means the property located in Chemin Louis Viallet, 341 –
70124, St Gervais Les Bains (France).
“Business Days” shall be days in which banks are open for business in the United Kingdom and France.
“Rental Period” means the period starting from the Rental Start Time to and including the Rental Finish Time.
“Rental Tariff” means the rental charge for the Rental Period and due to the
Owner in accordance to these Terms and
Conditions.
“Rental Start Date” means the date on which the Rental Period starts as indicated in the Booking Form.
“Rental Finish Date” means the date on which the Rental Period ends as indicated in the Booking Form.
2. General
2.1 By Signing the Booking Form, You accept that upon confirmation of the availability f accommodation at Chalet Marie Blanche for the relevant Rental Period and timely eceipt (see paragraph 3.2 in the Payments section below) of the Non-Refundable eposit or the full Rental Charge (if the Booking Form is submitted later than weeks from the Rental Start Date), You and Us shall enter in a rental ontract (the “Rental Agreement”) in respect of self-catering accommodation at halet Marie Blanche for the Rental Period, in accordance to the Terms and onditions set out herein.
2.2 The ental Agreement and this Terms and Conditions are subject to the Laws of ngland. In the event of there being any unresolved dispute between You and Us, t will be subject to the jurisdiction of the English courts.
2.3 All crrespondence shall be addressed to the Signatory, and We shall have no esponsibility to communicate with Chalet Guests other than the Signatory. All witten correspondence, confirmations, notifications, agreements in writing can be sent, provided and documented via e-mail.
2.4 The Signatory takes full and singular responsibility for the payment of all moniesdue to Us under the Rental Agreement, in accordance to the Terms and Conditions. We shall not be responsible for issuing any reminders that payments are due, but will confirm receipt of such paments on request.
3 Payments
3.1
A non refundable deposit equal to 25% of
the Rental Tariff is due to the Owner, and must reach Us within two Business
Days from the date of the Booking Form (the “Non Refundable Deposit”), unless
otherwise agreed in writing by the Owner. Although, the Rental Charge for the
relevant Rental Period is expressed in EUR, payment in GBP may be accepted
subject to agreement in writing of applicable exchange rate between the Chalet
Leader and the Owner on or about the time of payment.
3.2
A payment equal to the
difference between the Rental Tariff and the Non Refundable Deposit is due to
the Owner and must reach Us at least 8 calendar weeks prior to the Rental Start
Date, unless otherwise agreed in writing by the Owner (the “Balance Payment”).
If the Booking Form is submitted less than 8 calendar weeks prior to the Rental
Start Date, the full Rental Tariff is due to the Owner and must reach Us within two Business Days
from signing the Booking Form, unless otherwise agreed in writing by the Owner.
3.3
We require a returnable security deposit of
EUR 250 which must reach Us with the Balance Payment (the “Security Deposit”).
We will hold this as security against damage and/or loss of inventory
(including the non safe return of keys), fittings, fixtures and equipment, and
any excessive cleaning costs. After you vacate the Chalet, and before the next
guests arrive, the Chalet will be inspected by the Owner or any of his agents.
Subject to their confirmation that there is no damage and/or losses, missing
keys or excessive cleaning which is attributable to any of the Chalet Guests’
stay, the Security Deposit (or any residual therof after reduction for such
potential damages, losses or excessive cleaning ) will be returned to You
within 20 Business Days of your Rental Finish Date. In the unlikely event that
any loss, damage or excessive cleaning costs should exceed the Security
Deposit, the Signatory shall be responsible for any excess of such loss, damage
or cleaning costs over the Security Deposit.
3.4
The non timely payment of any required
payment shall constitute a Non-Payment Cancellation by yourself and You will be
charged in accordance to the provisions below (see Cancellation section).
- Cancellation
4.1.
As with any other holiday, there may
be circumstances beyond the Owner’s control and contemplation, in which the
Chalet might not be available for self-catering accommodation during the Rental
Period. Examples of these circumstances include (but are not limited to)
destruction of or damage to the Chalet. Such circumstances are referred to as
“Force Majeure”.
4.2.
In the event of Force Majeure, We will attempt
to make alternative arrangements for you where possible, if we can’t or if the
alternative arrangements are unacceptable to you, then we will refund all
monies paid and the Rental Agreement shall terminate with immediate effect.
This will be the full extent of our liability to You in such circumstance, and
We shall not be responsible for any other costs connected directly or
indirectly with any such cancellation of the Rental Agreement (a “Force Majeure
Cancellation”), howsoever arising.
4.3
If You breach any of the Terms and
Conditions or the Owner and/or any of his agents reasonably believe You have
breached any of the Terms and Conditions, this shall cause a cancellation of
the Rental Agreement (a “Breach Cancellation”). Following such Breach
Cancellation, a charge will be made on the Chalet Guests equal to the Rental Tariff and furthermore You shall be
fully responsible and liable for any matters or consequences arising from the
breach of any Terms and Conditions.
4.4
Apart from cancellation of the Rental
Agreement which arises out of non timely payment of money due to Us in
accordance with the Rental Agreement (a “Non-Payment Cancellation”), any other
cancellation must be confirmed in writing by the Signatory (a “Confirmed
Cancellation”) , and will not be effective until such written confirmation is
received by Us.
4.5
A charge will be made on the Chalet
Guests for Non-Payment Cancellation and Confirmed Cancellation. The amount of such
charge shall be deducted from monies that have been received prior to the Non
Payment Cancellation or Confirmed Cancellation by the Owner and will depend
upon the time of such cancellation, in accordance to the schedule below:
a. More than 8 calendar weeks before your Rental Start Date,
the amount of
the cancellation charge will be your Non-Refundable Deposit only;
b. Between 6 and 8 calendar weeks before your Rental Start
Date, the
cancellation charge will be 50% of the Rental Tariff;
c. Less than 6 weeks before your
Rental Start Date, the cancellation
charge will be 100% of the Rental Tariff.
- Liability
5.1. We shall not accept any
responsibility
or liability, howsoever defined, for any loss, damage, delay or unavailability
of services and/or equipment arising out of circumstances which are reasonably
outside the Owner’s control, including but not limited to flight delays and/or
flight cancellations, weather conditions, industrial disputes, terrorist activities,
breakage, damage or malfunctioning of equipment, electrics, fittings, fixtures
and furnitures in and around Chalet Marie Blanche or the Chalet’s grounds.
5.2.
The
Chalet Leader certifies and represents that both himself and the Other Chalet Guests
acknowledge that the Owner enters into this Rental Agreement under the explicit
understanding that the Chalet Guests comprehend and accept that (a) mountain
resorts are inherently dangerous places and take full responsibility for their
own safety, and that of any minors for which they are responsible for the full
duration of the Rental Period whilst in and around Chalet Marie Blanche, the
Chalet’s grounds, or elsewhere and (b) mountain roads and gravel drives, on or
around the Chalet’s grounds and elsewhere can be curvy, steep, at times icy and
covered in snow and understand that snow tyres and/or chains are highly
recommended during the snow months and may be required by law. Consequently, We
shall not accept any liability, howsoever defined, for any injury or loss,
financial or otherwise, irrespective of the cause of that injury or loss
sustained by any Chalet Guests of any age in or near Chalet Marie Blanche, the
Chalet’s grounds, or elsewhere, howsoever arising (including, but not limited, any
injury or loss due to the conditions of roads or drives), during, before and
after the Rental Period.
5.3 Use of any of the
facilities,
services or equipment by the Chalet Guests shall be undertaken entirely at the
Chalet Guests’s own risk. It should be noted that in order to enhance the
Chalet Guests’ safety and also comply with our insurers restrictions, during
any period where a child under the age of 7 years is staying at the Chalet, the
wood burning open fire must not be lit for the entire duration of that child’s
stay at the Chalet.
5.4 We can take no
responsibility
whatsoever for any Chalet Guests’ personal belongings, money, travellers'
cheques, passports or other possesions/valuables whether in or around Chalet
Marie Blanche, the Chalet’s grounds, or elsewhere.
5.5 The
Guests Leader is fully responsible and laible for (a) any damage directly or
indirectly caused by the Chalet Guests to the Chalet, its fixtures, fittings or
furniture and/or any other Owner’s properties and belongings; and (b) for any direct
or indirect financial loss that the Owner can suffer as a result of such
damage. The Guests Leader undertakes to inform the Owners immediately of any
such damage, so repairs can be undertaken before the start of any future rental
commitment.
5.6 It is a condition of
booking that all
Chalet Guests have full and comprehensive holiday insurance, including medical,
winter sports, cancellation and comprehensive civil (public) and personal
liability cover (including, for the avoidance of doubt, cover for injury to 3rd
party's resulting from the actions or inactions of the insured person/s) (the “Insurance Coverage”). The Chalet Leader
represents and warrants that at the time of submitting the Booking Form all the
Chalet Guests have such Insurance Coverage. If any of the Chalet Guests does
not take out such an insurance policy this will constitute a Breach
Cancellation and furthermore You shall be fully responsible and liable for any
matters or consequences thereby arising. Please ensure You have your documents
with you when travelling, as they will be required immediately in the event of
any incidents. We recommend You using
reputable providers for the Insurance Coverage.
5.7 All Chalet Guests must
be in
possession of a valid passport along with the necessary visas to allow entry
into France. Any costs or fines incurred due to failing to meet such
requirements will be the sole responsibility of the Chalet Guests.
5.8 We reasonably
ensure that the
information on the websites advertising the Chalet for rental, or given by
email, letter, phone conversations or word of mouth bythe Owner or his agents,
is correct and it is always given in good faith and in the belief that it is
true. Regrettably, descriptions are subjective and errors may occur or services
and equipment advertised may be not available due to unforeseen circumstances.
We shall not accept any responsibility or liability, howsoever defined, for such
errors, omissions or unavailability of services and/or equipment .
- Chalet Check-In and Check-Out Times
6.1. The
Chalet will be available as accommodation for
You from 16.00 hours on the Rental Start Date (the “Rental Start Time”).
6.2. The
property must be vacated by You not later than 10.00 a.m. on the Rental Finish
Date (the “Rental Finish Time”).
- Code of Conduct and House Rules
7.1 The Chalet Guests are required
to behave
in a way that is not likely to cause danger, distress or annoyance to anyone else
in any way, including, but not limited to neighbours and village residents.
7.2 No
Pets are allowed in the Chalet.
7.3 Only
the Guests Leader and the Other Chalet Guests may occupy the Chalet, unless
previously agreed in writing with the Owner.
7.4. Air
Guns/rifles or any other weapons are not allowed in the Chalet or the Chalet’s
grounds.
7.5. Camp
fires are not allowed under any circumstances in the Chalet.
7.6 No
smoking is allowed in the Chalet. Smoking is allowed outside the property provided
that all associated waste is cleaned up by the Chalet Guests.
7.7 The
Chalet Guests must ensure that no children under the age of 12 are allowed to get closer than 50 cm to
to the fire place/wood burner in the Chalet, during the Rental Period. Do not
throw any paper or other combustible materials in the fireplace.
7.8 Only outside parking is
permitted on the
Chalet’s grounds and is limited to 2 vehicle(s). No caravan or heavy vehicles
is allowed parking on the Chalet’s grounds. Please note Parking on public roads may not permitted. Any illegally parked
cars are subject to towing; applicable fines/towing fees are the sole
responsibility of the Chalet Guests.
7.9 There is no daily housekeeping
service.
Linens and bath towels are included in the Rental Tariff for the Rental Period;
maid service and change of linens and bath towels occurs on a weekly basis. We
do not permit bath towels or linens to be taken away from the Chalet. The
Chalet Guests are required to put all used linens and bath towels (not
mattress covers) away at the end of the Rental Period or before leaving the
Chalet.
7.10 No children under the age of 16 are
permitted
in hot tubs at any time. When using the hot tub, remember there is a certain
health risk associated with this facility. Use at your own risk. It is not
permitted to stand on the Hot Tub covers. Hot tub covers are for insulation
purposes and are not designed to support a person or persons. They will break
and you may be charged for replacement. Remember when not using the hot tub,
leave cover on so hot tub will stay warm. In any case, under no circumstance
should alcohol be consumed during the use of the sauna or hot-tub. Furthermore,
the Chalet Guests are required no to take any glassware or other breakable
items to the hot-tub under any circumstances. Due to the energy/fuel used to
power both of this faciltiy, the Chalet Guests understand that the hot tub must
be switched off when not in use.
7.11
The
Chalet Guests are required not to wear any outdoor shoes and/or ski boots in
the Chalet.
7.12 The
Chalet Guests are required not to place any hot things on the dining table, bed
side tables, dress drawers or other furnitures, without the use of mats.
7.13 The
Chalet Guests must ensure that the crockery and utensils are washed at the end
of the Rental Period or before leaving the Chalet. In addition the Chalet
Guests are required that all food residue and household rubbish mush be properly
packed and left outside of the Chalet (by the garage door) at the end of the
Rental Period or before leaving the Chalet.
7.14 The Chalet Guests are required not to
flush
anything other than toilet paper can be flashed in the Chalet. No feminine products
should be flushed at anytime.
7.15 Decorations
for birthdays, weddings and festive celebrations are permitted in the Chalet,
apart from any type of wall decors. However, the Chalet Guests must remove all
decorations at the end of the Rental Period or before leaving the Chalet and
ensure that the Chalet, its fittings, fixtures and furnitures are not
damaged as a result of such decorations.
7.16 The
Chalet Guests are required to close all windows and lock all doors at the end
of the Rental Period or before leaving the Chalet
7.17 In
addition to the provisions of the Code of Conduct section, the Chalet Guests
are required to follow a detailed list of Chalet’s house rules (the “Chalet
House Rules”) to keep the property and all furnishings, fittings and fixtures
clean and in good order and to allow a comfortable stay. The Chalet House Rules
can be requested from the Owner, before or after entering into the Rental
Agreement.
7.18 For
the avoidance of doubt, the breach of any of the provisions in this Code of
Conduct section shall cause a Breach Cancellation in accordance to paragraph
4.3 of the Cancellation section above. Following such Breach Cancellation, a
charge will be made equal to the full
Rental Tariff and furthermore You shall be fully responsible and liable for any
matters or consequences arising from the breach of any such provisions.
8. Other
8.1 The
Owner, or his agent(s), shall be allowed access at any reasonable time during the
Rental Period.
8.2. The
Owner reserves the right to vary the Terms and Conditions at any time.
8.3. The
Owner reserves the right to decline to let the Chalet to any person or group of persons without being obliged to
give reason.
8.4 Any
change or amendements to these Terms and Consitions must be agreed in wirting
between You and Us.
8.5 If
some of the legal requirements of these Term and Conditionsare inoperative or
impractical, or become so after completion of the contract, the effectiveness
of this contract will not be affected. At the point of inoperative or
impractical legal requirements the individual should reach an agreement that
comes as close as possible to the economic goals that the parties of the
contract tried to achieve.
8.6 Chalet
Marie Blanche is let for holiday purposes only and it is not the intention of
the Parties to enter in into any form of long term letting agreement. Nothing
in this Terms and Conditions shall be interpreted as giving rise to any such
form of long term letting agreement.
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